Tag: AI-powered chatbots

Why Prompt Engineering is the Hottest Skill in 2025

August 4, 2025 - Business Intelligence

 

Do you recall when coding was the “it” skill? Or when everyone wanted to ride the career wave of social media marketing? Greetings from 2025, when Prompt Engineering will formally take center stage. You’re not alone if you’re still baffled by what that is. The problem is that those who know how to communicate with […]

 

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How AI-powered Chatbots are Transforming Customer Support in IT

October 2, 2023 - Business Intelligence

 

Artificial Intelligence (AI) has revolutionized the way customer support operates in the IT industry. It enables chatbots to understand, interpret, and respond to user queries with a level of sophistication that was once reserved for human operators. Through Natural Language Processing (NLP), chatbots can comprehend the nuances of language, including slang, context, and even emotions. […]

 

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