How AI-powered Chatbots are Transforming Customer Support in IT
October 2, 2023 - Business Intelligence
Artificial Intelligence (AI) has revolutionized the way customer support operates in the IT industry. It enables chatbots to understand, interpret, and respond to user queries with a level of sophistication that was once reserved for human operators. Through Natural Language Processing (NLP), chatbots can comprehend the nuances of language, including slang, context, and even emotions. […]
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